Privacy Policy

1. ABOUT THIS PRIVACY POLICY

9167200 Canada Inc. (“Kanuk”, “we”, “us”, or “our”) is committed to the privacy and security of your personal information. This privacy policy (“Privacy Policy”) describes how we collect, use, and disclose your personal information, how we protect it, and the controls you have over it. This Privacy Policy applies to our processing of your personal information, whether such processing is taking place on our website (“Site”), when you communicate with us on the phone or in person at one of our physical locations, or when you otherwise interact with us.

For the purpose of this Privacy Policy, “personal information” means any information that identifies, relates to, describes, is about, is capable of being associated with, or could reasonably be linked, directly or indirectly, with an identified or identifiable individual. Anonymized information that cannot reasonably be linked to an identifiable individual is not considered personal information.

We have prepared this Privacy Policy to describe our practices regarding the personal information we collect:

Directly from users of our Site and recipients of our emails;
When you purchase any of our products or use any of our services (through a mobile device or otherwise) or other offerings (collectively, the “Services”);
When you otherwise interact with us; and
As otherwise indicated in this Privacy Policy.

In conjunction with this Privacy Policy, you should also review our Terms of Use for a complete understanding of the rules governing our Site, products, and services.

For residents of the European Economic Area, the United Kingdom, or the United States: please refer to our Regional Privacy Disclosures [Coming Soon] for additional details that may be relevant to you. By visiting our Site, purchasing our products or using our services, you acknowledge (and, subject to applicable laws, consent to) our processing of your personal information under the terms of this Privacy Policy, and you understand that our collection, use, and disclosure of your personal information is as set out in this Privacy Policy.

2. WHO WE ARE

9167200 Canada Inc. is the trademark owner of the Kanuk brand, including for the purposes of operating this Site. The terms of this Privacy Policy cover all of our operations through the Site and our physical stores. You can contact us through our Customer Service Department, either by mail: Customer Service @ Kanuk, 5001 Levy Street, Montreal, QC, Canada, H4R 2N9, or via email at info@kanuk.com. We are responsible for collecting, processing, and protecting your personal information. For any questions about our privacy practices or to exercise any of your rights under this Privacy Policy, please contact us using the contact information in the section entitled “Contact” below.

3. WHAT INFORMATION WE COLLECT

We may collect, use, and disclose the following categories of personal information about you, including but not limited to:

Identification information, such as your first name and last name;
Contact information, such as your email, address, postal code, and telephone number;
Payment information, such as your credit or debit card information when you make a purchase through our Site or at one of our retail stores;
• Account information, such as your username and password;
• Communication information, such as complaints, questions, or comments that you send us;
Technical information, such as internet protocol (IP) address and geolocation information, cookies and other technologies on the devices you use to access our Site;
Internet activity information, such as browsing or search history, the date and time you visit our Site, and the amount of time you spend on our Site; and
Video and other images. We may use cameras in and around our stores and other facilities to capture video and images. These may include images of persons inside or around our facilities. We may collect, use, and disclose such information to protect the rights, property, or personal safety of Kanuk, its customers, employees, or members of the public.

4. HOW WE COLLECT YOUR INFORMATION

We collect information about you in a variety of ways:

Information you provide to us, such as when you make a purchase or participate in any loyalty programs we may offer from time to time.
Information we collect while you interact with our Site or through electronic communication with you, including via your laptop or mobile device, social media sites, email communications, and our Services. See below for “Personal Information We Collect Through Cookies and Other Automatic Data Collection Technologies.”
From other sources, such as data analytics firms.
Information we create ourselves after analyzing the information we collected about you, such as your shopping preferences.

PERSONAL INFORMATION WE COLLECT THROUGH COOKIES AND OTHER AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with our Site, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources you access and use on the Site; and
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information. It helps us improve our Site and deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns and to ensure security and improve the operation of the Site.

The technologies we use for this automatic data collection may include:

Cookies. Our Site uses cookies and other tracking technologies. A cookie is a small text file containing tiny amounts of information downloaded to your device when you visit a website. Cookies are thereafter accessed by the same website each time you visit, and by other websites that recognize that cookie. We only place non-essential cookies on your device and use other interaction and/or performance monitoring tools with your affirmative consent. You may withdraw or change your consent at any time by accessing our cookie consent manager through the “Cookies” link on our Site. You may also refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access or use certain parts of our Site. See our Cookie Policy for more information.
Web Beacons. Pages of our Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count the number of users who have visited those pages and for other related Site statistics (e.g., recording the popularity of certain Site content and verifying system and server integrity).

5. HOW WE USE YOUR INFORMATION

We use the information we collect about you for the following purposes:

To present our Site and its contents to you.
To provide you with the products and Services that you request from us.
To provide you with information that you request from us.
To fulfill the purposes for which you provided the information or as described when it was collected.
To carry out our obligations and enforce our rights or comply with legal requirements.
To notify you about changes to our Site or any information we offer or provide through it.
To manage and improve our business operations, including our Site, Services, marketing, or customer relationships and experiences.
To measure or understand the effectiveness of the Site and our methods of communicating with you.
To enforce or apply our Terms of Use and other agreements with you, or to protect the rights, property, or safety of Kanuk or Kanuk’s customers or partners.
After anonymizing and de-identifying your personal information we may use it for marketing analytics.
For any other purpose with your consent.

We may also use your personal information to contact you about information or updates that may be of interest to you, as permitted by law. You can opt out via email unsubscribe mechanisms or by contacting us (see “Contact”).

6. HOW WE SHARE YOUR INFORMATION

We may transfer or disclose your personal information to third parties in the following circumstances:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties that support our business and are contractually obligated to keep personal information confidential.
To law enforcement or government institutions to investigate fraud or other violations of law, Site Terms, or agreements.
To a buyer or successor in case of mergers, restructuring, dissolution, or other transfer of assets.
To fulfill the purpose for which you provide it.
For any other purpose disclosed when you provide the personal information.
To comply with any court order, law, regulation, or legal process.
To enforce or apply our Terms of Use and other agreements.
With your consent.

We use reasonable efforts to ensure third parties use the personal information only for its intended purpose.

7. RETENTION OF YOUR INFORMATION

We generally retain your personal information only as long as needed to fulfill the purposes described. Some information may be retained longer for legal, regulatory, or operational reasons. Anonymous and aggregate information may be stored indefinitely.

8. YOUR RIGHTS

Depending on your jurisdiction, you may have rights including:

Review or request a copy of your personal information
Request corrections or updates
Request deletion
Opt-out of sharing for some purposes
Object to certain uses
Manage email marketing preferences
Control cookie use

Rights vary by jurisdiction and some requests may be limited by legal obligations or operational requirements.

9. JURISDICTION-SPECIFIC PRIVACY RIGHTS

Some jurisdictions may provide additional rights. See privacy addendums for:

US Residents: US Privacy Addendum
EU, Switzerland, UK Residents: GDPR Privacy Addendum

10. CROSS-JURISDICTIONAL TRANSFERS OF YOUR PERSONAL INFORMATION

Our Site is hosted in Canada for users in Canada, the US, and Europe. International users’ data may be transferred, processed, and stored in Canada. Using our Site constitutes consent to such transfers.

11. THIRD-PARTY WEBSITES AND FEATURES

Our Site may link to other websites or social media platforms. Interactions are governed by third-party privacy policies.

12. MINORS

Our Site and Services are not intended for individuals under 18. We do not knowingly collect information from minors without parental consent. Parents may request deletion of information for children under 18.

13. CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time. Continued use of our Site or Services after changes constitutes acceptance.

14. CONTACT

For questions or to exercise your privacy rights:
By Phone: 514-345-1777 (ask for the Chief Privacy Officer)
By Email: cpo@threadc.com
By Mail:
Kanuk
Attention: Chief Privacy Officer
5001 Levy St, Montreal, Québec
H4R 2N9

LAST UPDATED: AUGUST 17, 2025